Raymour & Flanigan

Raymour & Flanigan is a popular American furniture and mattress retailer, known for offering a wide selection of home furnishings. Founded in 1946 by brothers Bernard and Arnold Raymour, the company began as a small store in Syracuse, New York. Over the decades, it has expanded significantly and is now one of the largest furniture retailers in the United States.

Key Features of Raymour & Flanigan:

1. Product Range:
   • The company offers a variety of furniture for living rooms, bedrooms, dining rooms, home offices, and outdoor spaces.
   • It also sells mattresses and home décor accessories. Their product lines cater to a variety of styles, from traditional to modern, contemporary, and rustic.
2. Quality and Value:
   • Raymour & Flanigan positions itself as offering a combination of high-quality products at competitive prices. They provide a wide range of price points to appeal to various budget needs.
3. Customer Service:
   • The company is known for its customer-centric approach, with services like free delivery on qualifying purchases and a no-interest financing plan. Additionally, they offer extended warranties and protection plans for many of their products.
4. Locations:
   • Raymour & Flanigan operates over 100 stores across the Northeast and Mid-Atlantic regions of the U.S., with a significant presence in states like New York, New Jersey, Connecticut, and Pennsylvania. They also have an online presence, enabling customers to browse and purchase products from anywhere.
5. Promotions:
   • The retailer frequently runs sales, promotions, and financing offers to attract customers. They are also known for their special events like "Holiday Sales" and "Clearance Events" where they offer significant discounts.
6. Online Shopping:
   • Raymour & Flanigan has a well-developed e-commerce platform where customers can browse its full range of products, read customer reviews, and take advantage of online-only deals.
7. Delivery & Assembly:
   • The company offers in-home delivery and assembly services, ensuring that customers’ furniture is set up correctly and ready to use right away. Their delivery process is usually quick, often within a few days of purchase, depending on availability.

Notable Aspects:

• Design Collaborations: Raymour & Flanigan works with notable designers to produce exclusive collections. They emphasize bringing stylish and contemporary furniture into homes at accessible prices.
• Sustainability: The company has taken steps toward more sustainable practices, including partnerships with eco-conscious brands and a focus on quality craftsmanship that leads to long-lasting furniture.

Raymour & Flanigan’s Reputation:

• While the company generally receives positive reviews for its product selection, delivery service, and customer support, some customers have expressed concerns about certain furniture durability or issues with the quality of assembly services. However, many customers appreciate the variety and ease of financing options.

Financing Options:

Raymour & Flanigan offers special financing options for customers, including no-interest financing plans, which can make large purchases more manageable. They often provide promotional periods, such as 12 months or 24 months, where customers can pay off their purchase without incurring interest.