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Aosom is an online retailer offering a wide variety of home goods, outdoor furniture, pet supplies, office furniture, fitness equipment, toys, and more. They operate through their website, aosom.com, and also sell their products on other major e-commerce platforms like Amazon, eBay, Walmart, and The Home Depot.
Key aspects of Aosom:
- Product Range: Aosom has a diverse catalog of products catering to different needs around the home, office, and outdoor spaces. Their offerings include furniture (indoor and outdoor), pet supplies, fitness equipment, home decor, kitchenware, garden supplies, and even car accessories.
- Brand Portfolio: Aosom operates with a family of brands, including:
- HOMCOM: Focuses on stylish and affordable home décor and furniture.
- Outsunny: Specializes in outdoor furniture and garden supplies.
- PawHut: Offers a range of comfortable and safe products for indoor and outdoor pets.
- Soozier: Provides health and fitness equipment for home gyms.
- Qaba: Focuses on indoor and outdoor toys for children.
- Vinsetto: Offers office and gaming chairs with a focus on comfort and style.
- kleankin: Provides bathroom and cleaning supplies.
- DURHAND: Offers tools and workshop equipment.
- Business Model: Aosom is primarily an e-commerce retailer, allowing customers to purchase their products online. They emphasize providing quality products at affordable prices.
- Distribution: They have a wide distribution network with multiple warehouses, including locations in the US (Oregon, Tennessee, New Jersey) and the UK. This enables them to serve customers across the lower 48 states and the UK/Ireland.
- Customer Service: Aosom states a commitment to excellent customer service, offering support through phone and email. They also have a return and refund policy.
- Technology: They utilize various tech tools for marketing and analytics, such as Microsoft Advertising, Google Analytics, and Trustpilot.
- History: Founded in 2009, Aosom has grown significantly over the years and now has a substantial number of employees and annual revenue. Their headquarters is located in Wilsonville, Oregon.
